Monthly Archives: August 2012

6010002 – How to gain full customer level access to the NetApp Support Site

For customers requiring full access, perform the following steps: Check this Link for your current access level If you have registered on the Support Site, allow one business day for your Support account to be upgraded. You will receive an … Continue reading

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6010022 – How to look for Master license keys

The Master license keys do not show up on the ‘Software Licenses’ page with the other licenses on the serial numbers. These licenses should be checked under the Master license tab in the Support Site: http://support.netapp.com/NOW/knowledge/docs/olio/guides/master_lickey/ Path: Support site>Software Download … Continue reading

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6010003 – How do I gain full Reseller access to the NetApp Support Site?

Note: If your company has not signed a NetApp Reseller agreement, follow up with your NetApp Partner Manager. We will not be able to upgrade your account unless the agreement has been accepted and approved by the NetApp Channel Management … Continue reading

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